MARRS INFO SOLUTIONS understands that companies need to go well beyond just ‘business as usual’ to stay ahead of the game. Your IT infrastructure has to be right-located, with appropriate remote management for 24/7 monitoring and alert/incident handling for maximum availability. Efficient data capture is essential for periodic analysis, enabling improvement of capacity utilization at optimal performance levels. Downtime and performance breakdowns have to be minimized with proactive planning and execution. Another imperative is a ready-to-serve support team, with the right infrastructure, domain and application support skills, and the positive attitude and ability to work under pressure. 

We offer end-to-end infrastructure development services for consultancy, design, implementation and remote infrastructure development. Our service offerings are categorized into four infrastructure towers, Server & Storage, Network, Applications and Desktops. We also provide common services across these towers such as helpdesk, enterprise management and cross-functional services.

MARRS INFO SOLUTIONS IMS offers a wide range of services which can be combined and customized to suit specific needs such as:

• Windows Server infrastructure - 2000, 2003, NT.
• UNIX/Linux Server infrastructure - Solaris, HP-UX, AIX, Red Hat, SuSe.
• Web Application Server administration - Weblogic, Websphere, Tomcat, Apache, Coldfusion.
• Remote network and data center operations.
• Database support and administration - Oracle and SQL Server.
• Network devices monitoring and support.
• Network security monitoring and audit.
• Production application monitoring and support.
• Desktop/laptop workspace management - WISE, InstallShield.
• Software configuration management, build and release.
• Murex support.
• IT service desk.
  

Using the right skills and processes, we can help manage complex IT infrastructures. Reliable service delivery is assured with ITIL frameworks, ensuring availability and performance of servers, applications, networks, and databases. Among our strengths is a detailed and robust transition methodology on ITIL guidelines. This ensures smooth transitions into steady-state managed support, based on service level objectives.

MARRS Infrastructure Development Service solutions enable clients to:

• Reduce the total cost of IT operations.
• Focus limited IT resources on core business activities.
• Rationalize IT staffing costs.
• Optimize IT asset utilization.
• Facilitate service delivery.
• Improve uptime and system availability.

We provide 24x7x365 infrastructure support using a Global Delivery Model that combines onsite and offshore services. We provide our service from our state-of-the-art Global NOC facility in India which is backed up by a Disaster Recovery site at Chennai, India. Our tried and tested service transitioning methodology ensures minimum disruption of services and optimum knowledge transfer. 

We use a wide range of infrastructure monitoring and management tools for carrying out work. We have set up an Infrastructure Lab for testing various technologies and carrying out 'proof of concepts'. This lab is also used to provide simulated training to our delivery teams.