Creating or developing a software solution is only half the job done. The need and capability to make that software solution scalable, commanding, and complete is a different story altogether and hence the importance of these elements can in no way be underestimated. These criteria have to be fulfilled and resolved in order to make the solution a success story but most of the IT consultant firms fail to make a mark in these specific areas. MARRS INFO SOLUTIONS provides focused expertise in support and maintenance of software.

Support and maintenance typically eats at efficiency of primary development teams and executive management, swinging focus away from new initiatives to maintenance of older ones. Out-sourcing support and maintenance to an off-shore provider reduces costs and allows the mainline team to focus on strategic direction. Our experience in the line of IT consulting and a number of tricky maintenance issues has sharpened our skills in software maintenance and made it our forte. Maintenance contracts usually are for a minimum of 6 months, and undergo a process suited to maintenance projects.

Various facets of software maintenance we undertake include: 

• Code maintenance
• Bug fixing.
• Enhancements.
• Site-specific requests.
• Version, patch and release management.
• Testing.
• Product asset management.
• Software upgrade.
• Testing.
• Code optimization.
• Interfacing requirements to play well with others.
  

The maintenance process includes various stages such as SLA terms agreement, Asset transfer, Knowledge transfer, Architecture reconstruction, Environment replication, Readiness (including internal pilot), Process propagation, Work execution, Verification and validation, Deployment, Monitoring, Reporting, Review and continuous improvement etc.

We are able to support and maintain your legacy software as well as augment existing code and analyse & develop the software to an enhanced condition utilising the latest development methodologies. Legacy Software Management will improve efficiency, reduce recurring costs and ensure constant technology upgrades.